Sales Coordinator Benelux

The sales coordinator in the commercial Benelux sales team is supportive and accountable for realizing the strategic and operational commercial goals in collaboration with KAM’s and Sales Managers in the Benelux. The sales coordinator has an essential role in internal cross-functional collaboration representing the sales departments and cross-departmental supportive role in a sporadic manner.

In this role you combine organizational skills, with a commercial mindset and sales focused insights. All within the quality and compliance requirements, and internal and external customer focus. Located in the Breda or Mechelen office this role is supportive in general office related tasks. The Sales coordinator has Benelux sales departmental responsibility and reports to the Sales Manager Netherlands.

Responsibilities:

1 Operational & Administrative efficacy

• Mailbox management on assigned boxes for joint sales departmental needs

  • Current: Own mailbox and Transparency mailbox

• Core user in Vinci CRM / Supportive in Vinci CRM meeting module input if needed

• Sales team onboarding, supportive in departmental transcending onboarding

• Conclude and align timely on sales related incoming phone/letters/mails

2 Contract management

• Template management Benelux

• Transfer of Value (ToV) related contract from Vinci entries

• Support “sign & save” third party contracts (like IQVIA) if initiated by sales department

• Create purchase orders, tracking payments

• SOP ToV up to date/adapt on legal and compliant demands

3 Support sales teams Benelux

• Broad generic support for KAMs and Sales Manager

• Organization of internal sales team meetings NL and Belux (incl. external location)

• Follow-up on actions deriving from these meetings

• Cycle meeting support / member cycle committee 

• Incoming sponsorships distributed to responsible stakeholders

• Training/ onboarding/ start-up meetings in Vinci CRM meeting module

• Support in booking/ planning and financial settlement external locations

• Budget trackers (in development)

• Management of internal and external activity overview including support if needed on logistics (materials/ stands etc)

• Per turn a member of cycle meeting organizing core team

• Supportive in organizing and planning external training for sales team members

• First point of contact HCP’s/speakers/trainers

• Support marketing/ head of sales with planning sales attendees on congresses

4 Compliance & Quality assurance

• First internal contact on compliance and quality Vinci meeting module

• ToV/ Transparency quarterly updates

• Processing cross-border transactions

• Data upload for publication transparency portals NL, Be and internal website

• CGR, Mdeon and Studio Pharma /RIP contact and expert function

• On time support on documentation meeting interactions with HCP’s/ HCO’s

• CyberGrants requests/ compliance checklist in line with internal and external guidelines

• SOPs/PD responsibility

  • BNL-LPRC-108 Contract Establishment

  • BNL-LLC-0008 Local Transparency Reporting

  • BNL-LCPO-409 ABAC Guideline Benelux

  • BNL-LINS-410 VINCI Appendix 2

5 Communication & Collaboration

• Direct report to Sales Manager Netherlands / dotted line Sales Manager Belux

• Collaborative and supportive with marketing and general assistant peers

• General internal commercial newsletters/ mails

• (Sporadically) taking minutes for efficacy reasons

6 (in)direct impact on results

• Share (sales/financial) reporting. Uploading twice a week

• Implement and discuss improvements in processes where necessary

7 Office management

• Collaborative for office management daily tasks, groceries , kitchen, post, office supplies etc

Profiles Requirements:

Education :Office Management; Pharmaceutical Management ; Commercial business assistant

Experience:

• Prior (Pharmaceutical or Biotech industry = preferred) sales assistance experience

• Excel/ Power point/ Teams/ DocuSign

• CRM  (Vinci preferred)

• Contract management

• Excellent interpersonal and communication skills

• Demonstrated strong organisational skills

• Demonstrated innovative thinking

• Ability to work independently & be self-motivating

• Dutch and English fluency