Center Supervisor

Responsibilities: • Under general direction, responsible for supervising day-to-day plasma center operations to ensure efficient plasma collections• Provides instructions, conducts meetings and communicates performance expectations• Advises management of employee relations and escalated donor issues• In conjunction with Group Leaders, facilitates donor movement throughout the center, minimizing wait and processing time• Monitors time card reporting procedures, attendance and utilization of overtime• Conducts error investigations and develop recommendations for process improvement• Participates with management in recruitment and selection of center operations staff and in providing performance appraisals and feedback• Ensures compliance with standard operating procedures (SOPs) and applicable federal, state and local regulations• May assist with recruitment and selection of center operation staff and implementation of marketing initiatives to increase donor retentionQualifications:• High school diploma or equivalent vocational or technical training• Bachelor’s Degree or equivalent combination of education and professional work experience preferred• Minimum of (1) year supervisory experience required with responsibility for overseeing the activities of others Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.